Riassunto analitico
The aim of this work is to analyse the fundamental role of knowledge and its transfer between organizations and, in particular, in a relationship between a buyer and supplier.
Numerous studies have addressed the topic of inter-organizational knowledge transfer. This process allows companies to obtain new knowledge, a fundamental resource for developing a sustainable competitive advantage. Indeed, in today complex, rapid, and globalized market, fewer companies alone have the knowledge necessary to create a competitive advantage. For this reason, knowledge management has become a relevant aspect for every organization.
The literature underlines the importance of business relationships between companies as a primary source to obtain new knowledge. In particular, in the lasting and cooperative relationships between buyer and supplier, the knowledge transfer has been indicated as a strategic element to obtain useful knowledge for the development of a sustainable competitive advantage.
This work aims to investigate the impact of various factors such as relationship duration, trust, formal and informal mechanisms, cultural distance, transactional mechanisms, and digital technologies on the process of knowledge transfer in a buyer supplier relationship.
To this end, after a theoretical review of the literature made in first two chapters on knowledge, business relationships and knowledge transfer characteristics, a qualitative research is conducted through a face-to-face interview made with the purchasing office director of Lactalis Italia Group, the leader company in the dairy products market in Italy.
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