Riassunto analitico
This study seeks to analyse the transfer of knowledge in the context of buyer-supplier relationship, adopting the customer’s point of view. The main barriers and the conditions enabling the transfer of knowledge among independent firms will be investigated. Starting from a brief theoretical background which explains the increasing shift toward the knowledge-based view in the theory of the firm, according to which organizations are increasingly becoming knowledge-based, the first chapter will provide a definition of knowledge, knowledge management, and knowledge transfer, putting much more emphasis on the transmission of knowledge in the interorganizational context. Moreover, in the second chapter of the study, it will be investigated the role of digital technologies in the transmission of information among firms, paying particular attention to how companies changed the way of communicating among them since Covid19 outbreak. In particular, the present analysis is based on a qualitative research regarding a real case study. The topic of interest will be explored in relation to the buyer-supplier relationship, adopting the buyer perspective. The last two chapters, in fact, will provide an explanation of the research methodology and some interesting considerations on the findings resulting from the qualitative interview to the designated company.
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Abstract
This study seeks to analyse the transfer of knowledge in the context of buyer-supplier relationship, adopting the customer’s point of view. The main barriers and the conditions enabling the transfer of knowledge among independent firms will be investigated. Starting from a brief theoretical background which explains the increasing shift toward the knowledge-based view in the theory of the firm, according to which organizations are increasingly becoming knowledge-based, the first chapter will provide a definition of knowledge, knowledge management, and knowledge transfer, putting much more emphasis on the transmission of knowledge in the interorganizational context. Moreover, in the second chapter of the study, it will be investigated the role of digital technologies in the transmission of information among firms, paying particular attention to how companies changed the way of communicating among them since Covid19 outbreak. In particular, the present analysis is based on a qualitative research regarding a real case study. The topic of interest will be explored in relation to the buyer-supplier relationship, adopting the buyer perspective. The last two chapters, in fact, will provide an explanation of the research methodology and some interesting considerations on the findings resulting from the qualitative interview to the designated company.
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