• Management
• Monitoring
• Parameter
• Quality
• Supplier

Supplier monitoring is one of the most important and central features of a well developed Quality Management System. The purpose of this work is to develop and design a supplier monitoring parameter called Vendor Rating which aims at being representative of the overall performance of the supplier and which can be visible to both Dallara and the supplier himself. Developing such a parameter in a dynamic and heterogenous environment such as that of Dallara offers additional challenges to this work. The Vendor Rating parameter is designed to be easy to implement inside Dallara Supply Chain Portal as all the parameters that have been used can already be found inside the system. The final score is calculated as a weighted average of the scores calculated for each parameter and the weights to be fed in the weighted average have been obtained applying the Analytic Hierachy Process through the use of pairwise comparison matrix and scales of interval labels. Finally the calculation of the Vendor Rating has been applied to a batch of Dallara's supplier but the purpose of the work is to build a system as robust as possible so that it can easily be extended to all of its supplier.